Back
Register for SMS Alerts
or enter your details manually below...
First Name:
Last Name:
Email:
Password:
Hometown:
Birthday:
Sorry, we couldn't find that email.
Existing users
Email
Password
Sorry, we couldn't find those details.
Enter Email
Sorry, we couldn't find that email.

Calamatta Cuschieri Group conducts training with Carlo Pignataro

Calamatta Cuschieri Group underwent a series of customer service training sessions with master trainer, Carlo Pignataro, at its new head office in Birkirkara

20 November 2017, 2:44pm
During the month of October, staff from various departments within the Calamatta Cuschieri Group underwent a series of customer service training sessions with master trainer, Carlo Pignataro, at its new head office in Birkirkara.

Over the period of 2 weeks, 3 groups of customer service staff, investment advisors, and the entire management team took part in these sessions.

Carlo discussed his personal experiences and taught key skills such as customer service excellence, core bases of communication, presentation techniques, storytelling and active listening.

With these new and innovative techniques, Calamatta Cuschieri Group staff now have the tools, and abilities to provide clients, both prospective, and existing, with the highest standards of customer service.

Michael Galea, COO of Calamatta Cuschieri Group noted that “given the ever changing world in which we do business, it is critical that our staff have the abilities and skills necessary to ensure that every client is given the advice, and care they deserve. In line with our commitment to excellence, we consider the ongoing training of our staff through carefully designed continuous professional development sessions a key part of our success, and growth, both locally and internationally.” 

Carlo Pignataro has over 15 years’ experience in the international luxury consumer goods and service sector, working as a manager, consultant, trainer, and keynote speaker. He has held international business development positions in a number of high profile companies around the globe, such as Gucci, Al Tayer Group, De Beers, and Vodafone.

Calamatta Cuschieri Group prides itself on the level of training it provides to its staff, enabling people to develop and grow professionally. 

Videos
Daphne Caruana Galizia murder and aftermath - a timeline
What do people think of political party fund raisers
Menqa shed used by criminals under police and army watch
Prime Minister Joseph Muscat on blacklisting of Panama