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Melita offers the best value internet service in Malta - Swiss research

ICERTIAS - International Certification Association - measures consumers' experience and satisfaction regarding the price-quality ratio of marketed products and services. 

7 May 2015, 9:54am
The first ‘Best Buy Award’ independent market research conducted in Malta by Swiss organisation ICERTIAS has certified Melita as the best value for money provider for both fixed-line and mobile broadband internet services in Malta.

Customers responding to the survey confirmed that Melita offers Maltese consumers the best price-quality ratio for fixed-line broadband and mobile broadband internet services. The superfast FibrePower broadband internet that Melita launched in 2011 offers a high-quality product at a very affordable price for customers in Malta. Similarly on mobile broadband services, melitaWIFI is seen a strong contributor to customer satisfaction looking to use internet on their smartphones or tablets.

ICERTIAS - International Certification Association - measures consumers' experience and satisfaction regarding the price-quality ratio of marketed products and services. The questions in the Best Buy Award research were open-ended and respondents were not offered a choice of responses. They could freely state the names of producers and service providers, which according to their experience offered the best price-quality ratio on the market.

The Best Buy Award research results represent the personal experience, opinion, satisfaction, and perception that consumers use to gauge the price-quality ratio of goods and services on the market.

“We are very glad that our customers appreciate our efforts and investment in making superfast broadband internet faster, and more accessible. The recognition of Melita as best value provider for mobile broadband is also a significant recognition of the investment in melitaWIFI.

"Customers love Wi-Fi and this Next Generation Wi-Fi service provides seamless access to high speed internet in Malta’s busiest entertainment and social hubs, as well as in some 50,000 indoor hotspots. There are no bill shocks with a massive free 10 Gigabyte bundle and they don’t need an expensive 4G handset to access the service”, commented Ms Mireille Muscat, Head of Marketing at Melita.

For more information on the Best Buy Award visit www.bestbuyaward.org whilst information on Melita’s fixed-line and mobile broadband internet services is available on www.melita.com

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