People need to go to GPs first, not specialists – health minister
Health Ministry says people need to refer to their GPs as the first point of reference for primary health care instead of Mater Dei Hospital's specialists.
7 August 2012, 12:00am
During a press conference at the Paola Health Centre, Cassar said that too many people were making appointments with specialists instead of referring to their GPs, who could holistically treat them at a cheaper rate.
Although statistics show that many people are using the primary health care service, some are still not utilising the specialist services provided by the health centres, Cassar said.
“It is important to teach the Maltese regarding the importance of GPs and health centres as the first point reference. I’m concerned that despite the provision of specialist care services within the centres, many people are still not making use of these services and going to MDH. The people need to know that these specialists are able to help them in the same way as those working at MDH,” Cassar said.
The minister also said that many clients were failing to go for their appointments at a specific time which meant others were being left to wait for a longer time than necessary.
“We can understand that some people are unable to attend for various reasons, but they must inform the clinics so we can give that appointment slot to other urgent cases. The same goes for those at outpatient clinics at MDH. We have recorded 40% of outpatient non-attendees all throughout the hospital which is not a small percentage,” Cassar said.
Utilising the services of the health centres could reduce the waiting lists for certain services, Mater Dei Hospital's Chief Medical Officer Dr Natasha Azzopardi Muscat said.
“Making use of primary care services may hold off from the need to use secondary health care services, particularly in the outpatient departments. We need to increase people’s awareness of these services available which are just as specialised as those at Mater Dei,” Azzopardi Muscat said.
Primary healthcare service CEO Edward Borg said that the number of services being made available at the centres was increasing to avoid longer waiting lists and referrals.“I also want to remind people going to the centres, to take their ID card. We cannot treat people without an ID card unless it is an emergency. Clients also need to stick to their stipulated appointment times. If they cannot attend, they must inform the clinics,” Borg said.