Cost-cutting requires ‘simultaneous revenue generation’, former Air Malta CEO

Any business plan needs revenue generation enhancements along with cost rationalisation, says Air Malta’s former CEO Joe Cappello.

Air Malta's last chief executive before the airline was put up for an ambitious restructuring plan that will shed 511 employees, said cost-cutting alone will not save the airline from collapse and that it required simultaneous revenue generation efforts.

 

Cappello was appointed CEO in 2006 after replacing Ernst Funk, who had been there for three years. He was put on forced leave after 34 years’ service in December 2010, soon after Ernst & Young consultants took over the restructuring of the airline.

Cappello said it remains to be seen whether Air Malta will be rationalising routes or maximising its asset utilisation. “The biggest cost-driver that an airline company has is its network. Direct operating costs are all driven by its network, meaning that cost-savings will be directly affected by how the network is run.”

 

He said that in the past Air Malta had often operated routes which "had tourist value but not commercial value" and said the restructuring plan should take into account the ‘seasonality’ of Air Malta’s traffic.

“The fleet is what it is,” Cappello said of Air Malta's 12 aircraft. “Nothing was said about this in the leaks, but I am sure it goes into such aspects in detail.”

With a fleet of 10 aircraft, the report says that the number of pilots and cabin crew employed by the airline should be reduced. Flying pilots would go down to 88 from 143, while the number of management pilots should go down to four from the curent six - savings of up top €3 million and a further €2 million from cutting cabin crew from 215 down to 162.

According to the leaked report, Air Malta will make €2 milliom savings in reducing employees stationed abroad from the current complement of 58 to 17; apart from cutting administration employees from 198 to 103, and commercial falling to 60 from 114. Costs per flight must be cut to €750 from €1,200. And outsourcing of ground handling will lead to savings of €9 million but concurrently a loss in revenue of €5 million. This would also mean reducing ground handing by 190 to 250 employees.

Cappello has expressed surprise as to the “accuracy” of the number of workers, 511, that the restructuring report requires the airline to shed. “During my time as chairman, we carried out a number of exercises to attempt to reduce the workforce and determined general numbers, but to present such a ‘specific’ figure is surprising.”

Referring to the leak of an early draft of the restructuring report in The Times on Sunday, Cappello expressed surprise at the degree of commercially-sensitive information revealed. “No business appreciates such details being leaked, such as the prices it is contemplating. If I had been still there, I wouldn’t have liked seeing it being made public at all. It is ammunition to Air Malta’s competitors.”

He added that the fact that the reports only ‘outed’ elected excerpts of the draft document “did not help the company either”. The same document referred to former management being lax and not adapting to changing realities.

“The company was always proactive in what it could do and what options it developed in recent years,” Cappello said, refuting the criticism. “We invested in sophisticated methods of revenue management by bringing SABRE on board as a consultative entity on board to assist in setting prices. We had good people in marketing and sales doing what they could.”

Cappello agreed with appeals voiced by the airline's pilots that the restructuring process should re-examine all of Air Malta’s contracts. "One needs to see what conditions the contracts were drawn up under. Every contract made during my time passed through cost-reduction systems and levels of management. But they were made under different conditions,” Cappello said. “Circumstances can change, so it needs to be seen what can be done within the scope of the contracts. It is something that has to be done.”

The assumptions and forecasts Air Malta makes for the near future will also be instrumental for survival. Of particular significance will be the competition from low-cost aviation. “Some agreements that government has with low cost airlines will soon expire. What action will Air Malta take regarding the relevant routes over the coming years?”

He said Air Malta will need to forecast fuel prices hedge on fuel prices for the coming years. “It will also be interesting to see what assumptions the airline will make on currency fluctuations, and what rates of exchange it will offer.”

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Helenio Galea
Troppo tardi Joe. Your input is no longer required please. Anzi, your input is really not wanted. You had your chance and lasted so long because this was a surreal company. Most of the top people would have been asked to leave a long time ago in the real world.
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@4aBetter_MT: Revert your statement and question to to super Gonzi...and voila`..it'll still make sense!!
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This cost cutting is simply putting a straight hacket on AIR MALTA for the benefits of monopolies within the tourism industry. (1) AIR MALTA should re-think the sale of SELMUN and start again in the business of offering package holidays that will compete with low cost, safe guard its assets, utilize its extra planes and generate revenue. (2) AIR MALTA should have its own TERMINAL & RUNWAY free from the high fees of the MIA. (3) AIR MALTA should REVIEW ALL AIR CARGO POLICIES and bring forth policies with competitive pricing and services that can generate more revenue.
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Joseph MELI
Solomon -like input from an ex-Air Malta Chairman who was a major contributing factor in Air Malta reaching its current tenuous predicament.Perhaps he should regale us all as to why he was put on gardening ,or rather "forced", leave than pretend to be a latter-day messiah and saviour with a tardy business and a get-out -of -jail plan ( a card he obviously must have played not to be incarcerated there!)
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Paul Sammut
Does anyone know who is (was) the local representative for SABRE airline solutions?
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It is quite obvious that cost cutting is only one side of the coin. Revenue generation is the other. Did we have to wait till Air Malta is back to the wall to find this out?
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@ John Azzopardi in fact we are in Malta and we no longer have any honor nor accountability. I am not suggesting that Joe Capello should do suicide, far from it... only a pea brain like you would think so...what I am saying is that it is rich of Joe Cappello to show his face and dish out advice after the mess Air Malta is in materialised under his watch. Got it John, hope it is not too difficult for you to understand.
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gengis Khan or whatever you r name, we are in Malta not Japan. Please grow up. All societies are different. WE are European not J A P A N e s e. Got it Mr. whatever.
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People be careful what you wish for. Look at what is happening in Greece. They have to settle for lower wages. This could happen to Malta if we are not careful. So stop the whining and enjoy what you have. The world around us is getting crazier and crazier. Look at Libya and Greece.
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In Japanese culture people who in Joe Cappello's position steer a company like Air Malta into bankruptcy, like he has done, do the honorable thing resign and vanish to hide in shame, a few go a step further and commit suicide. Instead Mr. Capello, the PN government's factotum at Air Malta for at least the last 15 to 20 years gives an interview dishing out advice to those that are trying to pick up the debris he left behind ,of the company that was once Malta's pride and strongest asset. My God, certain people know no shame. And after this fiasco he was rewarded with a golden handshake reportedly running into tens of thousands of euro and a top job with one of Air Malta's strongest clients in Malta. Seedy move? Conflict of interest...no way, not in Malta. Things that we thought only happened in corrupt third world countries! And the cheek to mention the decision to introduce SABRE systems and Air Malta's successful marketing and sales actions lead by one of his blue eyed boys who blew Maltese tax payers money like cigarette smoke, fueling a toddlers type ego trip in a toy shop is simply stupifying. When Sabre was introduced, the system was not compatible with the systems of the vast majority of Air Malta's tour operator clients, months of sales were lost and several extra thousands of euros were spent to converter/bridge software systems. Some tour operators simply gave up on Air Malta. The only other company in Europe who introduced Sabre at the time was Cyprus Airways, and it has gone down the drain too. It is now a matter of who will go belly up first, Air Malta or Cyprus Airways. Great decision Joe! Bravu. As for Air Malta's successful marketing and sales stints, results speak for themselves, investigators would do well to delve deeper into checking the sponsorship agreements signed, the advertising rates paid when the market offerred much better, the billing by Media Consulta and the fines incurred for guerilla marketing activity. There is more to come out, in due time no rush. Next time round, Holiday Malta dealings, GSA agreements, route agreements....
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Dear Brigate Rosse You ask: Did we need all the gurus from abroad to come and tell us how to restructure the airline and all the money that is being spent from our tax payers money. The short answer is: yes, apparently we did.
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Why don't you tell us how much you were earning at Air Malta when it was losing millions of taxpayers money? now you come with advice? your time is over, you missed your chance, 35 million euros of losses a year!! seriously.
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What a pity !! Some one who had to company so close to his heart had to be a scapegoat. The government should be ashamed for such a move. Did we need all the gurus from abroad to come and tell us how to restructure the airline and all the money that is being spent from our tax payers money. I wont be surprised if we soon start seeing people protest in the streets....mimicing the past incidents in Tahriq square !! insomma dak cuc malti !!!
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Kieku kont cuc Malti kieku nhalli l-kbir omnipotenti Madonna Child jghaffeg wahdu u ma shabu tal-klikka. Forsi dan il-poplu gwejjef Malti fl-ahhar jigi f'sensieh. Kemm tkellem tajjeb u laqat il-musmar fuq rasu Dominic Azzopardi fil-programm Inkontri tal-bierah fuq One TV! Il-problemi kbar li ghandha Malta huma kollha tort tal-brigata stil faxxista "Hokkli Darhi" - ix-xirka bhal tal-mazuni li ghandna tigri mas-saqajn.
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Sur Cappello,int cuc Malta ma tifhimx daqs Il ministru tonio