Authority warns consumers against Fantasy Tours

Consumer Claims Tribunal finds tour operator in breach of obligations with regards to the services it provides.

The Director General of the Consumers Authority (MCCAA) has warned the public against a tour operator whose services were "supplied in an unsatisfactory manner".

In a statement, the director general said that Golden Travel Club Ltd - who operates commercially under the trade name Fantasy Tours - was found to be in breach of its obligations.

"It has been repeatedly established by a number of decisions of the Consumer Claims Tribunal that Fantasy Tours fails to abide by the obligations it has taken upon itself with regard to the services [it provides]," the statement read.

Fantasy Tours operates as tour operator, travel agent, tourist agent, travel and tour charterer, and contractor, caterer for all travel and tourist requirements and promoter of all kinds of conveyances of tourists and travellers.

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