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Arriva reports progress on initial hiccups
Arriva Malta, the operators of the new public transport service, today said it had managed to "localise" its teething problems in the south of the island, including Xghajra, Zebbug, Qormi, Birzebbuga, Luqa, Zurrieq and Marsaxlokk.
"We are doing our utmost to ensure that holes in service are plugged, however we would like to forewarn passengers that the disruption will continue today, and we expect to see further progress tomorrow," director Piers Marlow said after three days dominated by delays, complaints and also wildcat strikes.
Generally services in the north of the island and Gozo, while experiencing some disruption, have improved.
“Once again I would like to apologise for the disruption that the present driver shortages are causing, and thank passengers for their patience and all our drivers for their continued hard work under difficult circumstances at this time. We would like to assure our customers that we are working hard behind the scenes to improve the service in the short-term with drivers from elsewhere and additional management support," Marlow said.
“We now have 50 drivers on the island from elsewhere – some are now in service while the rest are completing route familiarisation, and this will help to deliver a better quality service than that presently operated.”
