Government IT agency confirms disruption to e-ID service

The Malta Information Technology Agency (MITA), the government’s IT agency, confirmed that there has been a disruption to online e-ID services with users unable to access portals.

“We are currently experiencing an interruption in e-ID services,” MITA announced on Facebook, confirming that its technical teams are currently investigation the situation and working to restore the system.

The agency said further updates will be provided as soon as possible.

On Tuesday, users attempting to log in through e-ID were met with loading delays and subsequent errors.

In its statement, MITA apologised for any inconveniences caused by the disruption and thanked the public for its understanding.

Users are met with an error page when attempting to access MySchool

The disruption affected students trying to access the MyExams and MATSEC portals as SEC and A-Level examination results which were due to be released today.

The same can be said for the MyHealth system as well as that of the Malta Tax and Customs Administration. Users trying to access the ARMS and Planning Authority portals also experienced difficulties.

This is a developing story.

More to follow...