Uber suspends self-employed cab drivers after new legislative changes

Ride-hailing platforms are now obliged to provide fare fees and other information to drivers before they accept ride requests, but Uber tells self-employed drivers that it still needs to implement the technology necessary for the changes

Uber has been present in Malta's ride-hailing sector since 2022
Uber has been present in Malta's ride-hailing sector since 2022

Self-employed cab drivers are currently suspended from working with Uber after recently introduced legislative changes. 

Earlier this week, ride-hailing platforms became obliged to provide fare fees and other information to drivers before they accept ride requests, a practice that is common abroad.

In a message sent by the global ride-hailing giant to local self-employed cab drivers, Uber stated that it is “currently working on implementing the technology necessary to meet these regulatory requirements.”

The message was shared by the Light Passenger Operators Association (LPOA) on Facebook, as the lobby group slammed the decision.

They claim that Uber has encountered difficulties implementing the required changes in Malta, despite offering similar functionality in other markets. 

“Instead of providing a timely solution with the authorities to find a workable solution for all, Uber has suspended self-employed operators, with the expectation that the issue may be resolved in the coming weeks.”

The LPOA insists that the suspension is not an appropriate response to the regulatory changes and are calling for a solution that allows self-employed drivers to continue working while ensuring compliance with the new rules.