Back
Register for SMS Alerts
or enter your details manually below...
First Name:
Last Name:
Email:
Password:
Hometown:
Birthday:
Sorry, we couldn't find that email.
Existing users
Email
Password
Sorry, we couldn't find those details.
Enter Email
Sorry, we couldn't find that email.

GO internet customers free to change telephone provider

Melita says GO has to allow customers to move their telephony number.

6 February 2012, 12:00am
Melita has registered a steady increase in telephony porting following changes in regulations implemented by the Malta Communications Authority aimed at removing a long-standing barrier which prohibited GO internet customers in Malta from changing their telephony provider.

Until a few weeks ago, GO ADSL internet customers were denied the possibility of changing their fixed telephony number to another telephony service provider. "Customers were unable to do so in view of their subscription to the company's internet service, which is provided via a telephone line," Kevin Borg, head of customer experience and sales at Melita, said.

"This is a relief for many families. Since this new regulation came into force, Melita has experienced a surge in porting from ADSL customers who are happy to move their number to other telephony providers offering cheaper prices. In the last weeks, the average number of customers moving their telephone number to Melita has more than tripled on the average of previous weeks."

Following repeated interventions by MCA, GO now has to allow customers to move their telephony number freely allowing them to opt for cheaper telephone solutions such as those offered by Melita, Borg said.

Nigel Lawrence
Now then- is GO going to announce a reduced price structure to their customers, or will they be quite happy to see the majority of them leave?
Alex Grech
GO should lower their prices as Melita to keep their custemers
Latest Business News
Technology 14:21
Tallinja app allows commuters to check the real-time status of the bus
Business Comment 29-04
Business News 29-04
BOV lowering risk profile and discontinuing trusts business
Business News 29-04
International Hotel Investments reports 30% rise in operating profit for 2015
Business News 28-04
Joseph Chetcuti has been appointed with effect from April 1
follow us on facebook