First customer service system roadshow by Zendesk to be held in Malta

iMovo, a leader in Customer Experience Management (CEM) is organising a half-day roadshow in collaboration with their partner, Zendesk, the leading global provider of cloud-based help-desk and customer service software.

The roadshow, which will be held on the 12th of May at The Villa, Balluta Bay, will bring together customer service professionals from a broad spectrum of local and international companies looking to learn more about Zendesk and how to exponentially improve their customer service processes and practices.

Delegates will have the opportunity to learn how to automate customer service operations in one week, integrating all customer touchpoints such as Email, Phone, Live Chat, Facebook and Twitter.

Existing Zendesk customers will also be able to hear about and explore the newest Zendesk features, such as Satisfaction Prediction and discover some of the latest Zendesk Apps, such as PathFinder.

During the event, iMovo will also be offering a one-to-one free consultation session with their Zendesk experts.

The event is free of charge. For more information and to register your interest, please visit: http://www.imovo.com.mt/event/zendesk-2016/.