Flyaway Tours to honour vouchers issued through Fantasy Tours

Flyaway Tours will honour any Flyaway Tours services booked through Fantasy Tours or Golden Travel Club for which official Flyaway Tours vouchers have been issued the company announced today.

"Official vouchers are always issued by Flyaway Tours for any and all services that are booked and confirmed through Flyaway Tours. These vouchers are the only formal documentation accepted by the ultimate service providers in exchange for the booked services," the company said in a statement.

The operator of Flyaway Tours, United Travel, confirmed that official vouchers were issued for specific services for clients of Fantasy Tours for future dates.

"Any direct clients of Fantasy Tours or Golden Travel Club who are in possession of such vouchers are advised to contact Flyaway Tours directly to reconfirm the validity of their vouchers.  The operator will honour all official Flyaway Tours vouchers issued through Fantasy Tours or Golden Travel Club on or before 7 August 2013 even where it has not received payment from Fantasy Tours."

Affected clients should contact Flyaway Tours by e-mailing [email protected] or calling on 2345 300.

Police investigations continued as more holidaymakers who had their vacation cancelled by travel company Fantasy Tours came forward. The police had already received about 60 such reports by Thursday night and another 80 reached the Malta Competition and Consumer Affairs Authority.

The company cancelled tours via SMS on Wednesday, hours after urging those people who had booked holidays to also book and pay for excursions. One woman commented that she had paid more than €3,000 for a holiday that never took place.

The consumer watchdog had warned customers against Fantasy Tours in October last year, following several complaints.