Forestals assures PlayStation customers not at risk from hack-attack
Local PlayStation users who accessed the PlayStation Network through pre-paid vouchers sold by local distributors are “absolutely not at risk” from the recent Playstation Network cyber attack, Forestals says.
Forestals made the assurances in a statement prompted by reports of as many as 15,000 local PlayStation Network users being at risk by the recent hack-attack that rocked Sony’s credibility.
In its statement, Forestals said all customers of the PlayStation Store who had purchased pre-paid vouchers from Forestals and Matrix outlets "are absolutely not at risk as a result of the recent PlayStation Network cyber attack.”
“We would like to clarify that access to the PlayStation Network does not require the use of a credit card and in itself does not expose users to any risk. The figure of 15,000+ users referred to in the local media relates to PlayStation Network users,” the electronics distributor said.
“A number of PlayStation Network users also access the PlayStation Store, which on the other hand requires either a credit card or, as in the case of ALL our customers, the use of official prepaid vouchers which is the only mode of access to the PlayStation Store available through all Forestals and The Matrix stores.”
Forestals said it all 15,000 PlayStation network users in Malta only access the PlayStation Store through the prepaid voucher system available through them. "Their credit card details are therefore not compromised in any way.”
It conceded that there will obviously be some users who have accessed the PlayStation Store on their own steam and outside the authorised channels - "we understand that some of these have been contacted by the local banks.”
Forestals said that its customer support line has been open since “ notification of the incident to handle customers' concerns” and is keeping our customers updated with Sony’s announcements with regard to resumption of service.
